Blog article —
10/7/2024

Marjory x Trusted Shops: Trusted Shops is the European leader in trust solutions for B2B and B2C companies

Marjory announces its new partnership with Trusted Shops, a complete solution for trust-building marketing tools such as collecting and sharing customer reviews.

In recent years online commerce has changed the way business-to-business commerce is conducted.

To generate more trust, a key element to boost their development, businesses must be able to offer strong and tangible reassurance to buyers. Customer reviews lead to an improvement in many KPIs, such as an increase in the average value of the basket and a decrease in the abandonment or return rate.

With the ambition to make the shopping experience more fluid, Marjory has concluded a partnership with Trusted Shops in order to accelerate the integration of the solution in the information system of the marketplaces partners.

The objective is to offer Marjory users a solution that allows them to develop their online business thanks to a complete solution of validated customer reviews, a trust mark and a money back guarantee.

Within the framework of this partnership, Trusted Shops makes its solution available to the Marjory environment. The solution can be activated in just a few clicks to gather insights at key moments in the buying process (such as on jobbing/staffing or e-procurement marketplaces, for example).

In addition, Trusted Shops is a Google partner, which also helps to increase the number of visitors to the marketplace by improving its SEO/SEA. Indeed, by converting customer reviews into stars in organic results or Google Ads, operators improve their SEO and can get up to 17% more clicks.

"With Trusted Shops, Marjory enables businesses to integrate a complete solution that evaluates customer feedback at any point in the customer journey in just a few clicks, making it a perfect fit for service-oriented platforms," explains Kamel Tansaout, founder and CEO of Marjory.

"With Marjory, Trusted Shops asserts its presence in the market by offering an API that can be easily integrated by operators in a business context" explains Zoé Finders, Manager partnership France, Trusted Shops.

About Marjory:

Founded in 2018 by Kamel Tansaout (ex Mirakl, Actility), Christophe Spoerry (ex Euler Hermes Digital Agency) and Frédéric Choudat (ex Docaposte, Actility), Marjory is a low-code solution for best-in-breed data integrations and workflow automation. 

Press contact: Alexandre Amiot - alexandre@marjory.com

About Trusted Shops:

Since 1999, Trusted Shops has been offering e-retailers and marketplace operators a complete range of marketing tools to enable everyone to buy with complete peace of mind on the Internet. In 20 years, Trusted Shops has already enabled 35,000 e-tailers in Europe to develop their business through solutions such as the trust mark and money-back guarantee, as well as the collection of customer reviews: both on the products and on the website.

More information: https://business.trustedshops.fr/

Trusted Shops press contact: Zoé FINDERS - Manager partnership - zoe.finders@trustedshops.de

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