Marjory x Revers.io: an integrated logistic solution to help businesses optimize customer returns

Marjory announces a partnership with the Revers.io platform, a reference solution for omnichannel returns management, allowing to centralize and standardize the after-sales & returns experience.

Platforms that bring buyers and sellers together, have become a major phenomenon in recent years, fuelling the growth of online commerce while also changing the way business-to-business commerce is conducted.

However, this can have a negative impact on the brand image and shopping experience, as after-sales service is often operated directly between the customer and the third-party merchant. This results in a lack of visibility for the marketplace and the treatment of its customers.  

 With this in mind, Marjory has partnered with rervers.io. Thanks to revers.io, Marjory users will be able to set up a self-care return portal for its customers, making it possible to standardize the after-sales experience on the platform.

"Revers.io offers our marketplace operator customers the ability to focus on their core business and increase customer satisfaction," said Kamel Tansaout, founder and CEO of Marjory.

"Thanks to our universal connector in Marjory, we can now offer our return portal technology to marketplace operators to benefit their customers," says Paul Bello, Sales Director at Revers.io.

About Marjory:

Founded in 2018 by Kamel Tansaout (ex Mirakl, Actility), Christophe Spoerry and Frédéric Choudat (ex Docaposte, Actility), Marjory is a low-code solution for best-in-breed data integrations and workflow automation.

Press contact: Alexandre Amiot - alexandre@marjory.co

About Revers.io:

Revers.io is the specialist in returns management in Europe. Founded in 2009, the company has been helping France's largest retailers to meet the new challenges of reverse logistics for over 10 years thanks to its SaaS technology. In 2018, the startup won the Logistics Award and the "Winner of the Winners" Award at Paris Retail Week for its unique reverse logistics solution. Since then, Revers.io has continued to develop and counts Carrefour, FNAC DARTY, Bricomarché, La Redoute, Boulanger, Truffaut and BHV among its customers.

For more information: https://revers.io/

Press contact: Paul Bello - p.bello@revers.io