Library of Expertise

A complete and functional Expertise Library

The Marjory Expertise Library provides access to many business and functional processes, pre-designed by experts in digital platform management and customizable according to your project.
It helps you to understand simply and quickly all the functional, application and operational impacts related to the implementation of your project. This is the guarantee of a well-framed project and an accelerated framing phase.

The key processes of an online platform

Discover the interactions between the different IT systems and the different personae of a digital project.
Iterate these processes during workshops with our expert consultants in order to stick as closely as possible to the specificities of your human and IT organization. You will thus have reference documentation for all phases of your project: Build , Run , and Scale .

It is THE ideal and understandable documentary base for everyone, developers, project managers,
business unit manager.

  • Align your business vision and its execution
  • Capitalize on best practices from the best experts
  • Accelerate the Time to Market of your project

Automate your processes and integrate your tools and services

Taxonomy management

Simplify the uploading of sellers' products for a Marketplace project by defining the steps to follow as well as the roles and responsibilities of the various stakeholders.

Payment management

Learn about key payment processes to connect the right payment solution to your project.

Sales onboarding

Design business and functional processes for onboarding new sellers and secure KYC data collection.

Customer service management

Learn how to manage multi-vendor customer service as well as dispute management.

Order management

Quickly understand the main principles of order management then iterate these processes to better fit your organization.

Technical monitoring

Discover the major KPIs of an online platform and define your own business and technical alerts!


frequently asked Questions


Questions ? Contact our experts!

Do not hesitate to contact us for any questions about our product, our area of expertise or about your project, especially if you wish to benefit from the opinion of an expert.


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