The Marjory Expertise Library provides access to numerous business and functional processes, designed by Marketplace experts and customisable in order to fit with your project needs It helps you to understand simply and quickly all the functional, application and operational impacts linked to the implementation of a Marketplace project. This guarantees a well-defined project and an accelerated framing phase.
The 25 key business and functional processes of a Marketplace
Discover the interactions between the different IT systems and the different personas of a Marketplace project. Iterate these processes during workshops with our Marketplace expert consultants in order to fit with the specificities of your human and IT organisation. You will then have reference documentation for all phases of your project: Build, Run and Scale. It is THE ideal documentation base that everyone can understand, from developers to project managers, business unit managers.
Align your business vision
and its execution
Capitalise on best practices from leading marketplace experts
Accelerate your project’s time
Processes classified into 6 main themes
Simplify the uploading of products from your marketplace sellers by defining the steps to be followed as well as the roles and responsibilities of the various parties involved.
Design the functionnal processes for the onboarding of your vendors and secure the collection of KYC data
Quickly understand the main principles of managing an order in the Marketplace and then iterate these processes to better fit your organisation.
Learn about the key payment processes in the Marketplace to connect the right payment solution to your project.
Customer care management
Learn how to manage a multi-seller customer care and dispute management in the Marketplace.
Discover the main KPIs of a Marketplace and define your own business and technical alerts!
FREQUENTLY ASKED QUESTIONS
Why was the Expertise Library created?
This Expertise Library was created to reduce the time required to acquire the knowledge necessary to set up a Marketplace project and therefore to improve the overall Time to Market.
What is it used for?
The Expertise Library allows you to accelerate the understanding of the business processes to be implemented, but also to structure the workshops to be conducted for the launch or repetition of your Marketplace project. It is a tool that will be adapted to your project context and your organisation and can constitute the documentation of your marketplace project. It is also the starting point for the technical developments that will be facilitated by Marjory’s technology.
For who is it made for?
It is aimed at companies that want to launch or iterate a Marketplace project, as well as consulting firms that are looking for an efficient tool to support their clients. Or to integrators who want to accelerate their understanding of a business process before its technical integration into their clients’ marketplace.
DO YOU HAVE ANY QUESTIONS?
CONTACT OUR EXPERTS !
Feel free to contact us if you have any questions about our product, our field of expertise or your project, especially if you would like to receive expert advice.